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Terms & Conditions

Last updated: February 2026

English Version

1. Acceptance of Terms

By downloading, installing, or using the Nabirahtek mobile application and associated services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the application.

2. User Accounts
  • You must be at least 18 years old to create an account and use our services.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must provide accurate and up-to-date personal information, including a valid civil ID.
  • We reserve the right to suspend or terminate accounts that violate these terms.
3. TokTok Electric Vehicle Services

Program A — QR Mall Trips: Single-use rides initiated by scanning a QR code at participating locations. Pay-per-trip billing applies.

Program B — Monthly Subscription: Unlimited rides within designated zones for frequent visitors, employees, and students. Subscriptions auto-renew unless cancelled before the billing date.

Program C — Hourly Rental: TokTok vehicles available for hourly rental with the following pricing:

  • 1 hour: 60 KD
  • 2 hours: 100 KD
  • 3 hours: 150 KD
  • Each additional hour: +30 KD
  • Chalets & farms: minimum 3-hour rental required
  • Optional driver: +10 KD per TokTok (security deposit waived with driver)
4. Liability & Disclaimer

The company is not responsible for the manner in which the renter uses the vehicles. Any damages — material, physical, or legal — resulting from improper use of the vehicles are the sole responsibility of the renter. By renting a vehicle, you acknowledge and accept full liability for any damages incurred during the rental period.

5. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the application after changes are posted constitutes acceptance of the updated terms.

6. Contact

For questions about these terms, please contact us at legal@nabirahtek.com.

النسخة العربية

الشروط والأحكام 1. قبول الشروط باستخدام تطبيق نبيرة تك، فإنك توافق على هذه الشروط والأحكام. 2. خدمات توك توك الكهربائي نحن نقدم خدمات التنقل الكهربائي في الكويت. 3. المسؤولية الشركة غير مسؤولة عن طريقة استخدام المركبات. 4. الدفع جميع المدفوعات تتم عبر قنوات آمنة. للاستفسارات، يرجى التواصل معنا على legal@nabirahtek.com
5. Car Booking Services

Vehicle bookings are subject to availability. Pricing is displayed before confirmation and includes all applicable fees. Cancellation policies apply based on the booking status and timing.

6. Payments & In-App Purchases
  • All payments are processed securely through Apple Pay, Google Pay, or direct in-app purchase.
  • Subscription purchases auto-renew unless cancelled at least 24 hours before the end of the current period.
  • Refund requests are handled in accordance with Apple App Store and Google Play Store policies.
7. Liability & Disclaimer

The company is not responsible for the manner in which the renter uses the vehicles. Any damages — material, physical, or legal — resulting from improper use of the vehicles are the sole responsibility of the renter. By renting a vehicle, you acknowledge and accept full liability for any damages incurred during the rental period.

8. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the application after changes are posted constitutes acceptance of the updated terms.

9. Contact

For questions about these terms, please contact us at legal@nabirahtek.com.